Customer Service / Administrative Assistant (Vancouver/Lower Mainland)
Post Date: 06/06/2022
Type of Placement: Full Time, Permanent
Responsibilities
- Provide general administrative support to Customer Service Management Team
- Proactively coordinate offsite operations and logistics in order to meet customers’ needs
- Handle communications with customers in a proactive and professional manner
- Update CSM reports on a daily basis
- Manage and follow up on supply requests from customers
- Respond to and follow up on customer calls and emails
- Replenish CSM supplies via ordering from Purchasing
- Assist with general communication (phone, emails, and in person) with offsite staff
- Assist the CSM Team with other duties and responsibilities as needed
Position Summary
K-Bro Linen Systems has been a Canadian leader in laundry and linen services since 1954. We are currently seeking a Full-Time Customer Service / Administrative Assistant to support our Customer Service Management team based out of our production facility located at 401-8340 Fraser Reach Court in Burnaby, BC.
Job Skills Required
- Degree or diploma in Business Administration, secretarial studies or relevant areas
- Previous relevant office administration experience
- Advanced knowledge of Microsoft Office applications, including Excel
- Excellent verbal and written communication skills
- Strong interpersonal skills to work effectively with internal and external parties
- Strong organization and time management skills
- Result-oriented and proactive problem solver
- Ability to work independently as well as in a team
- Ability to work with minimal supervision
- Enjoy working in fast-paced environment